Motel Management Course

Avoid costly mistakes in your first motel role.

Become a confident motel manager with practical motel management short courses. No prior experience required.

Proven in the field, supported by the industry, and built around a clear motel system instead of trial-and-error.

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Recommended by GuestPoint
Motel Coach is a recommended consultant and trainer by GuestPoint.
10-day guarantee
Courses include a 10-day money back guarantee if it isn't the right fit.
Beginner friendly
Designed for new managers and those with limited computer or motel experience.

What our students say

Google reviews from past motel training and consultancy clients, including hospitality students, motel receptionists, motel managers, and motel owners.

As featured in Accom News

"How to Win your First 21 Days as a Motel Manager"

Proven in the field. Supported by the industry.

Crossroads Eco Motel - Motel Coach Partner

True Blue Motor Inn - Motel Coach Partner

The Motel Management Training Tracks

Choose the track that matches how ready you are to step into a motel: start with the self-paced blueprint, add live software practice, or join the limited on-site intensive in Lismore.

Inexperienced & aspiring motel managers.

Experienced managers looking to increase their capabilities.

Motel owners wanting to develop their on-site management team.

Managers trained in 2026

Active students in the Starter Course

Active students in the Complete Course

Seats remaining for 14th of November 2026 (2 enrolled)

Level 1

The Starter Course

The DIY Blueprint for Aspiring Motel Managers

10% off

$195 $175

10 students currently enrolled

Designed for those exploring a career transition into the accommodation sector, this self-paced toolkit provides the exact frameworks used by successful motel operators. You will learn the daily operational rhythms without the pressure of live classes.

What's Included

The Essential Guide to Motel Management: your comprehensive textbook covering front office, housekeeping, and backend operations.
The Complete Operational Template Suite: a plug-and-play folder of checklists, daily procedures, and management templates ready to deploy in any motel.
Flexible self-paced training: complete the foundational curriculum on your own schedule over 7 to 21 days.
Guestpoint PMS Access: practise real-world bookings, check-ins, and daily reconciliations in the software motels actually use.

This tier does not include a completion certificate.

Enrol Now

The Complete Course

Live Guidance & Hands-On Software Experience

10% off

$1,085 $975

4 students currently enrolled

Theory meets practice. The Complete Course is built for individuals who are serious about entering the industry and need hands-on experience with industry-standard Property Management Systems (PMS) to stand out to employers.

What's Included

Everything in Level 1: The Essential Guide to Motel Management and all self-paced training modules (7-21 days).
Guestpoint PMS Access: stop guessing how the software works. Gain direct access to Guestpoint to practice real-world bookings, check-ins, and daily reconciliations.
Live Group Coaching (3 Hours): workshop real operational scenarios, troubleshoot your software questions, and cover the nuances of guest relations.

Enrol Now Payment Plans Available

Strictly limited to 10 students

Level 3

The On-Site Relief Manager Intensive

Total Immersion, Software Mastery & Career Placement

10% off

$2,390 $2,150 per seat

Next On-site Course starts 14th of November 2026 Centrepoint Motel, Lismore

This is a premium, high-impact career accelerator. You will step out of the classroom and into a fully operational motel. Over two days, you will master the exact systems, software, and operational routines required to step confidently into a Relief Manager role. Because we limit this to 10 students, you receive personalised mentoring and hands-on software coaching.

8 of 10 seats remaining

Reserve a Seat Payment Plans Available

The On-Site Experience Includes

2 Nights On-Site Accommodation: stay at the Centrepoint Motel for the duration of the training. Your room is fully covered.
Dual PMS Mastery (Guestpoint & RMS): rare, hands-on training in the two most dominant software systems in the Australian market.
Online Preparation Course (7-21 Days): complete your foundational training online before arriving in Lismore.
The Ultimate Operations Kit: a physical copy of The Essential Guide to Motel Management plus a complete physical folder of operational templates and checklists.
Networking Welcome Dinner: join us on Night 1 for a welcome dinner with your cohort and instructor. Breakfast, lunch, and Night 2 dinner are self-catered.
Official Certificate of Completion: proof of your practical, on-site competency.
Relief Manager Job Placement Support: leverage our industry network to secure your first paid relief management contracts upon graduation.

10-day money-back guarantee

If the course is not the right fit, you can request a refund within 10 days. You still keep access to our community and can ask motel questions after that.

Proof this is built for a real motel desk

The course is not a generic hospitality lecture. It is the same operating kit we use with independent motels, plus software practice and an on-site intake at a working property.

The course textbook

Every track includes The Essential Guide to Motel Management plus the operational template suite used on the desk: checklists, daily procedures, and management templates.

Industry software, not screenshots

Motel Coach is a recommended GuestPoint consultant and trainer. Level 2 gives you Guestpoint practice. Level 3 adds RMS as well.

Trained inside a live motel

The November intensive runs at Centrepoint Motel in Lismore on the 14th and 15th. You stay on-site, work the real systems, and leave with placement support for relief manager work.

Meet your Instructor

Benjamin Douglas is the Lead Instructor at Motel Coach and author of The Essential Guide to Motel Management.

His background spans operational and commercial leadership across independent motel and hotel groups, progressing from frontline roles through to executive management overseeing 16+ motels, 10 restaurants, and more than 200 staff.

With experience across regional Australia, Brisbane, and England, Benjamin specialises in profit optimisation, OTA strategy, and practical implementation for independent operators.

Frequently Asked Questions

I have no experience, is motel management right for me? +

Yes - our training courses are designed to be beginner friendly and to get you ready for day one as a motel manager.

I'm an experienced manager - what can you offer me? +

For our experienced motel managers we focus on optimizing your operation with a combination of operational, marketing and revenue management strategies.

I'm not good on the computer will I cope? +

The systems used in motels are very basic. We can get you up to speed in a calm environment using a real motel system before you start your first role.

Do I get a certificate? +

Level 1 includes Guestpoint PMS access and does not include a completion certificate. Level 3, the On-Site Relief Manager Intensive, includes an official certificate of completion as proof of your practical, on-site competency.

What if I don't enjoy the course? +

We totally appreciate that not all courses will suit each student. Our courses come with a 10-day money back guarantee. If you do decide the course is not right for you - we are still here and happy to answer any of your motel related questions and you will still be part of our community.

Can you help me with my motel? +

Yes, we provide tailored services for motels to increase their performance. Our key focus areas are optimization of existing channels, staffing, marketing and revenue management.

Download our Free Motel Guide

By submitting this form, you'll receive the Motel Management Guide you requested, along with a short series of follow-up emails to help you understand motel management and your next steps. You can unsubscribe at any time.