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GuestPoint PMS

5 Star Rating on Google ⭐⭐⭐⭐⭐  — See what customers say about Motel Coach

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LEARN

A pink computer monitor displaying a scheduling or calendar application with multiple color-coded appointments and rooms. The monitor is on a pink desk, with a white keyboard, pink desk lamp, white coffee cup, and a green succulent plant in a pink pot.

Learn GuestPoint step-by-step with Motel Coach

✅ 10-day, 100% Money Back Guarantee.

✅ Save $100 off this course with code MC100 at Checkout.

✅ Gain the confidence to manage reservations, accounts, and reporting like a professional.

✅ GuestPoint PMS is the most widely used property management system among Australian motels — but most managers only ever use 50% of its capability.

✅ Our GuestPoint PMS Training by Motel Coach teaches you the full workflow: from check-in and posting charges to debtors, reports, and rate management. Whether you’re onboarding new staff or refining your motel’s processes, this program will improve accuracy, reduce errors, and streamline operations.

$475.00
One time

Our Customers Say

⭐⭐⭐⭐⭐ Gus C - “The Essential Guide to Motel Management is one of those books that just gets everything right — it’s clear, easy to read, and packed with real-world tips that actually work.”

⭐⭐⭐⭐⭐ JW - “Whether you’re an experienced manager or just stepping into a leadership role, this book offers valuable lessons on improving guest experience, streamlining operations, and driving profitability. It’s quickly become an industry standard read.”

⭐⭐⭐⭐⭐ Dream Cleaning - “We hired the team at MotelCoach to assist us with a transition for the cleaning team at one of our larger managed properties. They were supportive and had the knowledge to get results.”

Our Partners

Logo of GuestPoint with orange and blue text
SiteMinder Partner badge with blue background and logo.
Casa Nostra Motel logo with four purple stars, bold black text, and location details for Villas and Rockhampton.

Learn How to use GuestPoint PMS

Module Breakdown:

  1. Getting Started with GuestPoint

  2. System navigation, reservations tab, and user permissions.

  3. Creating, editing, and cancelling bookings.

  4. Posting Charges & Taking Payments

  5. Handling room charges, reversals, and transaction clarity.

  6. Reconciling EFTPOS and cash payments.

  7. Group Bookings & Corporate Accounts

  8. Setting up group reservations, allocating rooms, and billing rules.

  9. Managing corporate and agency accounts.

  10. Guest Communications & Automation

  11. Setting up pre-stay and post-stay emails and SMS reminders.

  12. Avoiding common automation errors.

  13. Reports & Daily Operations

  14. Night audit, housekeeping list, and occupancy reports.

  15. Reading daily performance data to make better decisions.

  16. Debtors & Reconciliation

  17. Handling invoicing, tracking unpaid accounts, and cleaning up ledgers.

Why Learn GuestPoint with Motel Coach?

Industry Focused

We specialize in motels — not hotels or generic hospitality systems.

Practical & Visual

Every lesson includes real on-screen examples using GuestPoint PMS.

Learn from Experience

Our Trainers have managed and trained motel Managers across Australia, and have worked in small motels up to world class hotels with Hilton, Accor and IHG.

Ready-to-Apply

Lessons are designed so staff can start applying what they learn the same day.