Offer ended. Join the waitlist and we’ll notify you of the next intake.
LEARN
GuestPoint PMS
Learn GuestPoint step-by-step with Motel Coach
✅ Gain the confidence to manage reservations, accounts, and reporting like a professional.
✅ GuestPoint PMS is the most widely used property management system among Australian motels — but most managers only ever use 50% of its capability.
✅ Our GuestPoint PMS Training by Motel Coach teaches you the full workflow: from check-in and posting charges to debtors, reports, and rate management. Whether you’re onboarding new staff or refining your motel’s processes, this program will improve accuracy, reduce errors, and streamline operations.
Learn How to use GuestPoint PMS
Module Breakdown:
Getting Started with GuestPoint
System navigation, reservations tab, and user permissions.
Creating, editing, and cancelling bookings.
Posting Charges & Taking Payments
Handling room charges, reversals, and transaction clarity.
Reconciling EFTPOS and cash payments.
Group Bookings & Corporate Accounts
Setting up group reservations, allocating rooms, and billing rules.
Managing corporate and agency accounts.
Guest Communications & Automation
Setting up pre-stay and post-stay emails and SMS reminders.
Avoiding common automation errors.
Reports & Daily Operations
Night audit, housekeeping list, and occupancy reports.
Reading daily performance data to make better decisions.
Debtors & Reconciliation
Handling invoicing, tracking unpaid accounts, and cleaning up ledgers.
Why Learn GuestPoint with Motel Coach?
Industry Focused
We specialize in motels — not hotels or generic hospitality systems.
Practical & Visual
Every lesson includes real on-screen examples using GuestPoint PMS.
Learn from Experience
Our Trainers have managed and trained motel Managers across Australia, and have worked in small motels up to world class hotels with Hilton Hotels, Accor and Intercontinental Hotel Group.
Ready-to-Apply
Lessons are designed so staff can start applying what they learn the same day.