Motel Consultancy Services

Running a motel is the management of hundreds of interconnected performance levers. Pricing, distribution strategy, room standards, labour control, review velocity, booking conversion, and daily reconciliation all compound into measurable outcomes. When key levers are misaligned, revenue leakage occurs quietly. Margins tighten. Staff pressure increases. Growth stalls.

Our consulting approach is built around structured operational diagnosis. We assess performance drivers, isolate constraints, and implement practical systems designed to restore stability, increase occupancy resilience, and protect profitability.

Proven in the Field. Supported by the Industry.

Text that reads 'GuestPoint' in blue and orange logo style.
Casa Nostra Motel logo with three purple stars above and the location VILLAS - ROCKHAMPTON below.
SiteMinder partner badge with logo and text

Motel Consultancy Services

Tier 1: The Operational Performance Audit

  • The Focus: Forensic Diagnosis & Revenue Roadmap.

  • The Investment: Starting from $2,950 + GST.

  • The ROI: This audit usually identifies 5x-10x in its cost in "hidden" revenue within 48-hours.

Tier 2: The MotelCoach "Rails" Installation

  • The Focus: Surgical Implementation & Staff Training.

  • The Investment: Typically $7,500 – $12,500 + GST (Project-based).

  • The ROI: This is a one-time investment to professionalize your asset for life. It is often recovered in 3–6 months through commission savings alone.

Tier 3: Fractional COO / Advisory

  • The Focus: Ongoing Strategic Oversight.

  • The Investment: Monthly Retainer (Custom Quote).

  • The ROI: Institutional-grade management for a fraction of the cost of a full-time General Manager.

Tier 4: The Freedom Package

  • The Hook: "I’ll own the results so you can own your life."

  • The Scope: Everything in the Oversight tier + Staff KPI management, guest grievance escalation (the big stuff), monthly on-site (or deep-dive) audits, and being the "Final Boss" for the manager.

  • The Investment: Monthly Retainer (Custom Quote).

  • The ROI: Measured in Owner Hours Saved. You are the buffer. If the manager has a crisis, they call you, not the owner.

  • The Freedom Level: Total. The owner only gets a "Health Report" once a month and a phone call for major capital expenditures.

Request Your Performance Diagnostic

I only work with properties where I can find a significant, measurable ROI. Tell me about your motel below, and I will call you to discuss which engagement tier fits your current objectives.

Client Reviews

Our consultancy and training programs are built on practical, "in-the-trenches" experience, highly regarded by owners and managers.

Frequently Asked Questions

  • It is a structured transition from operational chaos to institutional-grade management. Depending on your Tier, it involves forensic auditing of your revenue "leaks," hardcoding Standard Operating Procedures (SOPs), training your staff to operate without you, and providing ongoing strategic oversight to protect your margins.

  • Yes. Revenue leakage doesn't care about room count. If you have 15 rooms or 50, the "levers" are the same. I only engage with properties where I can identify a significant, measurable ROI that exceeds the cost of my involvement.

  • Yes. Motel Coach specialises in independent motels and smaller accommodation businesses. The advice is practical, realistic, and designed to work with limited time, staff, and resources.

  • Not necessarily. During the Tier 1 Audit, I evaluate your current tech stack. If your systems are the bottleneck preventing growth, I will recommend a shift. If they are capable but poorly configured, we fix the configuration.

  • The Tier 1 Audit identifies "hidden" revenue opportunities within 48 hours. For Tier 2 "Rails" installations, most owners see the investment recovered through commission savings and increased efficiency within 3–6 months.

  • Retainers (Tier 3 & 4) are designed for ongoing availability and "Guardian" oversight, ensuring I am the buffer between you and the noise. Because this is a high-level management role rather than a "by-the-hour" service, hours do not roll over.

  • Absolutely. In the "Rails" and "Freedom" packages, I am the "Final Boss." I train them, set their KPIs, and handle their escalations. The goal is to remove the owner from the daily "engine room" conversations entirely.

  • It is a hybrid. A great strategy fails on a broken operational engine. I fix the engine (Operations) so that the strategy (Revenue/Growth) actually produces a return.

  • I only work with properties where I am confident I can find a significant ROI. While I cannot control the market, I control the levers that determine how much of that market you capture and how much of that revenue you actually keep as profit.

  • Submit the Performance Diagnostic form. I review every submission personally. If I see a clear path to increasing your profit and saving you time, I’ll call you to discuss the best Tier for your objectives.