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Learn Motel Management

Key Features

✓ Five hours of private 1-on-1 coaching

✓ GuestPoint Training - hands-on practice

✓ Large library of tools and resources

✓ Tools, tips, and strategies to boost your skills

✓ Certificate of Completion.

Course Description

This course combines 5 hours of one-on-one tutoring, live GuestPoint PMS access, and a complete folder of motel management templates and resources covering operations, housekeeping, revenue management, and guest service systems.

Led by a seasoned Australian motel managers and trainers, this program gives you the real-world skills, systems, and confidence to operate your property effectively, boost performance across Booking.com and direct channels, and streamline your daily operations.

What our Customers say about Motel Coach

Gus C - “The Essential Guide to Motel Management is one of those books that just gets everything right — it’s clear, easy to read, and packed with real-world tips that actually work.”

JW - “Whether you’re an experienced manager or just stepping into a leadership role, this book offers valuable lessons on improving guest experience, streamlining operations, and driving profitability. It’s quickly become an industry standard read”

Certificate of completion with a bell icon at the top, text congratulating on achievement in Motel Management Course, issued by Motel Coach.

Become a Confident Motel Manager – Learn the Skills to Run a Successful Motel

Module Breakdown:

  1. Welcome to the Course

  2. Create your Motel Course Folder - this is packed with templates, checklists and resources.

  3. Front Office Operations

  4. Customer Service

  5. Managing your Housekeeping Team

  6. Guest Check-in

  7. Guest Check-out

  8. Debtors

  9. Managing Groups

  10. Online Travel Agents

  11. Review Management

  12. Introduction to Housekeeping

  13. Housekeeping Daily Operations

  14. Housekeeping Roster

  15. Housekeeping Wage Management

  16. Maintenance

  17. Revenue Management

  18. Marketing

  19. Introduction to WHS

Why Learn Motel Management with Motel Coach?

Industry Focused

We specialize in motels — not hotels or generic hospitality systems.

Practical & Visual

Every lesson includes real on-screen examples using one of the most popular Motel Property Management Systems on the Market - GuestPoint PMS.

Learn from Experience

Our Trainers have managed and trained motel Managers across Australia, and have worked in small motels up to world class hotels with Hilton Hotels, Accor and Intercontinental Hotel Group.

Ready-to-Apply

Lessons are designed so staff can start applying what they learn the same day.