Avoid Costly Mistakes in your First Motel Role

Benjamin Douglas is the Lead Instructor at Motel Coach and author of The Essential Guide to Motel Management.

His background spans operational and commercial leadership across independent motel and hotel groups, progressing from frontline roles through to executive management overseeing 16+ motels, 10 restaurants, and more than 200 staff.

With experience across regional Australia, Brisbane, and London, Benjamin specialises profit optimisation, OTA strategy, and practical implementation for independent operators.

Yes - our training courses are designed to be beginner friendly and to get you ready for day one as a motel manager.

For our experienced motel managers we focus on optimizing your operation with a combination of operational, marketing and revenue management strategies.

The systems used in motels are very basic. We can get you up to speed in a calm environment using a real motel system before you start your first role.

You can reach us anytime via contact@motelcoach.com.au. We can then schedule a call to discuss your needs.

Yes we provide a certificate of completion to our students when they complete our course. Students are required to meet a level of competency, and students struggling will receive additional support.

We totally appreciate that not all courses will suit each student. Our courses come with a 10-day money back guarantee.

If you do decide the course is not right for you - we are still here and happy to answer any of your motel related questions and you will still be part of our community.

Yes, we provide tailored services for motels to increase their performance. Our key focus areas are optimization of existing channels, staffing, marketing and revenue management.