What Does a Motel Manager Do?
Running a motel means juggling guest service, operations, maintenance, and daily problem-solving. Here’s what real motel management looks like:
Checking guests in and out
Handling guest complaints and requests
Managing housekeeping rosters, training, and inspections
Cleaning rooms when staff don’t show up
Fixing small maintenance issues
Coordinating trades and contractors
Balancing the daily cash float and rollover
Following up unpaid accounts
Managing group bookings and quotes
Cleaning the pool and general upkeep
Responding to guest reviews
Posting updates on social media
Sometimes preparing simple meals
Motel Management Training Courses
Learn about our Motel Management Training Courses
New or aspiring motel managers
On-site management couples
Motel owners wanting better performance
Staff promoted suddenly with no training
Hospitality workers switching to motels
Motels using GuestPoint PMS
Everything You Need to Run a Motel
Front Desk & Guest Service
Learn how to manage arrivals, departures, guest requests, complaints, and service recovery.
Housekeeping Systems & Checklists
Set clear cleaning standards, manage rosters, inspect rooms, and run a smooth daily workflow.
Maintenance & Daily Operations
Master minor repairs, preventive maintenance, and contractor coordination.
Revenue & Rate Management
Understand pricing, occupancy, OTA strategies, and how to increase your direct bookings.
Marketing & Booking Channels
Optimise your Google Business Profile, Booking.com, Expedia, and direct booking funnel.
GuestPoint PMS Training (Optional)
Step-by-step lessons and real examples for managing reservations, accounts, reports, and housekeeping.
WHS & Compliance
Follow legal requirements, safety processes, and practical motel-specific safety standards.
Free Motel Management Templates
Daily Manager Checklist
Housekeeping Cleaning Checklist
Maintenance Log
Group Booking Quote Form
Cash Float & Rollover Sheet
Review Response Templates
Why Learn Motel Management With Motel Coach?
Built specifically for Australian motels
Practical, real-world systems
Simple frameworks you can apply immediately
GuestPoint examples included throughout
Templates for every core area
Learn at your own pace
Optional 1-on-1 support
What New Managers Say
“Clear, practical lessons that helped me confidently take over a 24-room motel within two weeks.”
“Finally, a training program designed for how motels actually run day to day.”
“Motel Coach gave us structure, systems, and confidence. Game changer.”
Choose Your Training Path
Frequently Asked Questions
What does a motel manager do?
They handle guests, rooms, housekeeping, payments, maintenance, complaints, and daily operations.
Do I need experience?
No — the training covers everything from scratch.
How long does it take to learn?
Most beginners feel comfortable within 2–4 weeks. You will then learn and consolidate a lot of the information once working on the job.
Is this relevant to Australian motels?
Yes — it’s designed specifically for 0–100 room Australian properties.
Does the course include GuestPoint training?
Yes — optional modules are available.
Can this help improve occupancy?
Yes — includes marketing, channel optimisation, and revenue basics.
Ready to Learn Motel Management?
Start with our step-by-step systems and practical training designed for real motels.